Customer Reviews For International Priority Express Pickup

By James Balaban on 08/05/2024

By Frederick Smith on 26/03/2024

Excellent service delivered

Maybe not the cheapest, but really easy and quick

By dgw on 26/03/2024

As a customer based in the UK, I felt that the price was quite high getting a package from the USA to the UK. That said, although I could find advice online about services at around 50% of the one I ended up using, I could not turn that advice into something I could order (maybe finger trouble on my part, I don't know). So I ended up using DHL though Parcel Monkey. The instructions provided by Parcel Monkey were basically perfect. There was a slight problem that I could not specify the opening hours of the pick up point, but this turned out not to matter. Shipping progress was reported on the Parcel Monkey web site really clearly and in a timely way. The actual time the package took to get here was amazingly quick. I had no problems with customs (although I did have to pay an import duty). I would use this service again.

By Thomas Osako on 06/02/2024

DHL failed to enter company names entered upon parcel monkey order when creating label and AWB. The shipment was held in customs. No assistance provided by parcel monkey.

For your sanity do not ever ever use Parcel monkey! No customer service-no help. A scam

By Lisa R on 29/04/2023

The company responded to me only after I posted a terrible review
Parcel Monkey - never use them! No response or customer service
They have no phone number. THey never responded to chat. The forms that they had me fill out for shipment were incorrect and painting couldn’t clear customs where it has been for weeks.
I have called DHL dozens of times and they say the problem is with the original service is by Parcel monkey .
Parcel MONKEY would not respond or assist . And now my painting is stuck in customs for all eternity.
DO NOT USE PARCEL MONKEY EVER!!!