Customer Reviews For UPS® Ground
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UPS® Ground
4.8 2964209/04/2024 Troy ArtBy Troy Art on 09/04/2024
Last two delivered items were damaged but they refunded the cost to repair so all is good. Customer service 5 star, drivers/shipping dept and all that it entails, 1 star.
Parcel Monkey replied on 10/04/2024
Dear Troy,
Thank you for your feedback. We're sorry to hear about the damaged items, and we appreciate your patience as we resolved the issue. We acknowledge your positive feedback about our customer service team and apologize for any shortcomings in other areas of our service. Your insights help us improve, and we're committed to delivering a better experience.
Best regards,
The Parcel Monkey Team -
UPS® Ground
4.8 2964509/04/2024 5TM
By 5TM on 09/04/2024
Efficient service
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UPS® Ground
4.8 2964507/04/2024 Marco Busiello
By Marco Busiello on 07/04/2024
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UPS® Ground
4.8 2964507/04/2024 Matthew Nguyen
By Matthew Nguyen on 07/04/2024
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UPS® Ground
4.8 2964507/04/2024 sara field
By sara field on 07/04/2024
fast and reliable will most definitely use ups through parcel monkey again!!!!