Customer Reviews For UPS Worldwide Expedited®
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UPS Worldwide Expedited®
4.8 3495530/07/2024 Candy MillerBy Candy Miller on 30/07/2024
Really easy and good to use! I found them when looking for options of sending packages overseas to a dear friend in Scotland. The package arrived safely and timely! I've used Parcel Monkey twice, and will be coming back!
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UPS Worldwide Expedited®
4.8 3495426/07/2024 EO
By EO on 26/07/2024
Took a long time to clear customs.
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UPS Worldwide Expedited®
4.8 3495526/07/2024 Gilberto Vieira
a tiempo
By Gilberto Vieira on 26/07/2024
a tiempo
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UPS Worldwide Expedited®
4.8 3495126/07/2024 Lisa
Bad experience on July 7 with UPS new staff members
By Lisa on 26/07/2024
July 7, 2024 around 5pm, my experience was bad with the new staff members. They were unhelpful. Usually I went to the store and they (old staff members) helped me with printing labels and documents related to my package and charged for service fees and they have their store email address for it (other ups stores do that too). The new guys both supervisor and trainee refused and said something like I wanted free service. That was rude! They didn’t even know how to print label from my phone, showed them. They should be able to do so. They asked me to use one of the computer to print even label. They need to be trained a bit more before meeting customers.
Parcel Monkey replied on 30/07/2024
Dear Lisa,
Thank you for sharing your feedback, and we’re truly sorry to hear about your recent experience.
We understand how frustrating it can be when expectations are not met, especially when you've had positive interactions with previous staff members. While the issue you described is related to the UPS store staff, we still value your feedback and are here to assist you with any concerns related to your shipments.
Please reach out to us directly if you have any further concerns or need assistance.
Best regards,
The Parcel Monkey Team -
UPS Worldwide Expedited®
4.8 3495526/07/2024 MV
By MV on 26/07/2024