Customer Reviews For UPS Worldwide Saver®
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UPS Worldwide Saver®
4.5 412505/07/2024 Sreekanth AdhikarapuBy Sreekanth Adhikarapu on 05/07/2024
Best rate as always. Thanks for the best shipping rates.
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UPS Worldwide Saver®
4.5 412502/07/2024 Verified Customer
By Verified Customer on 02/07/2024
My delivery reached it's destination pretty timely and within the time frame initially quoted. Set up was easy. I was able to see limited tracking information. Would use them again.
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UPS Worldwide Saver®
4.5 412502/07/2024 Sharmarke Osman
By Sharmarke Osman on 02/07/2024
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UPS Worldwide Saver®
4.5 412530/06/2024 Sara
BEST SERVICE EVER!
By Sara on 30/06/2024
This was the fastest and cheapest way to send my package over seas ever!!! I will definitely be using this in the future! I love it! I highly recommend!
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UPS Worldwide Saver®
4.5 412128/06/2024 Sharai Kingston
WORST SERVICE EVER!!!!
By Sharai Kingston on 28/06/2024
I will NEVER use UPS to ship packages internationally again. I jumped through all of the hoops required by customs in Germany, filled out all of their forms, even SPOKE to them, to ensure that my daughter's much needed medication would be delivered to her as she had an infection in a surgical site on her knee. This was on June 3, 2024. The medication was NEVER DELIVERED. It is still floating around Germany somewhere accumulating more "shipping charges", and my daughter had to pay to see a physician in a foreign country. It is now June 28th, 25 days later, and still no package has ever been delivered even though it keeps saying "out for delivery". Absolutely HORRIBLE service! I am ashamed of you UPS. You can do better!
Parcel Monkey replied on 02/07/2024
Hi Sharai,
Thank you for sharing your experience with us. We sincerely apologize for the distress and inconvenience caused by the delay in delivering your daughter's medication.
Unfortunately, medications are listed as prohibited items for standard shipping to Germany due to strict and varying regulations regarding pharmaceuticals. These regulations often require additional documentation and special procedures for export, which can complicate the shipping process.
As per our tracking, there was an issue with the customs broker, and the recipient was not able to provide the necessary documentation, which caused the shipment to be returned. We deeply regret the impact this has had on your daughter and her health.
Thank you for your understanding, and we apologize again for the trouble this has caused.
Best regards,
The Parcel Monkey Team