Customer Reviews For UPS Worldwide Saver®
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UPS Worldwide Saver®
4.5 412530/04/2024 hopeBy hope on 30/04/2024
awesome! Dropped the package off at UPS on Friday afternoon, it arrived in France on Monday afternoon as promised!
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UPS Worldwide Saver®
4.5 412525/04/2024 John Dunleavy
By John Dunleavy on 25/04/2024
It was nice that my package sped through German customs this time
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UPS Worldwide Saver®
4.5 412525/04/2024 Etsy shipper
try it out
By Etsy shipper on 25/04/2024
It was a little weird getting signed up and I was concerned... but then it got easy and everything worked great and fast service
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UPS Worldwide Saver®
4.5 412124/04/2024 David J Sienko
Fraudster
By David J Sienko on 24/04/2024
Additional charges, weight was accurate and I used they're packaging. To charge 60% more after the fact is fraud.
Parcel Monkey replied on 27/04/2024
Dear David,
Thank you for taking the time to share your concerns with us. We appreciate your feedback and apologize for any inconvenience you've experienced regarding the additional charges for your shipment.
We understand the frustration of unexpected charges, and we take your allegations seriously. Our agent has responded to your inquiry, and we kindly ask for your cooperation in providing any further details or photos of the parcel, specifically showing the label. This will greatly assist us in determining the nature of the additional charge and resolving the issue promptly.
Once again, we apologize for any confusion or inconvenience caused. We appreciate your patience and cooperation as we work to address your concerns.
Warm regards,
The Parcel Monkey Team -
UPS Worldwide Saver®
4.5 412124/04/2024 Feng Liu
By Feng Liu on 24/04/2024
UPS Store weighed the envelope wrong, it was only 1 piece of paper inside the envelope.
Parcel Monkey replied on 02/05/2024
Dear Feng,
Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience caused by the discrepancy in the weight measurement of your envelope.
Your feedback is invaluable to us, and we take it seriously. We will investigate this issue with the carrier to understand what may have led to the incorrect weight measurement of the envelope. Rest assured, we are committed to resolving this matter promptly and will provide you with an update as soon as possible.
If you have any further information or concerns you would like to share with us, please feel free to reach out. We appreciate your patience and understanding as we work to address this issue.
Sincerely,
The Parcel Monkey Team