Customer Reviews For UPS Worldwide Saver®
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UPS Worldwide Saver®
4.5 412518/08/2024 AlanAlan
By Alan on 18/08/2024
3 day delivery to Israel. Excellent service
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UPS Worldwide Saver®
4.5 412116/08/2024 David
No customer support.
By David on 16/08/2024
Charged me customs when it should have been customs free. No reply on what the description should have been. I filled second customs form they asked me to fill to prove no customs. They now charge me a new fee month later for no reason.
Parcel Monkey replied on 22/08/2024
Thank you for your feedback, Hulbert. We’re sorry for the inconvenience you’ve experienced. We’ve forwarded your concern to the relevant team for further investigation. Our agent will reach out to you soon for more details and to resolve this issue.
Best regards,
The Parcel Monkey Team -
UPS Worldwide Saver®
4.5 412516/08/2024 Claire
By Claire on 16/08/2024
I saved $200 in shipping to Australia from Massachusetts!!! I am a forever customer now.
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UPS Worldwide Saver®
4.5 412513/08/2024 Bhaskar
By Bhaskar on 13/08/2024
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UPS Worldwide Saver®
4.5 412112/08/2024 Phan thong
By Phan thong on 12/08/2024
They do nothing but rip you off.
They failed on deliver my package and made me pay to have my package returned. BTW, Return fee is higher than shipping feeParcel Monkey replied on 13/08/2024
Thank you for sharing your experience, Phan. We’re genuinely sorry to hear about the issues you faced with your package.
To clarify, the higher return fee is due to the return being processed internationally without our discounted pricing. Import duties are charges imposed by the government of the destination country, and since you requested the return after the recipient refused to pay these duties, the return fee was unfortunately higher.
We understand how frustrating this situation must be, and we truly appreciate your feedback. If there’s anything more we can do to assist, please let us know.
Best regards,
The Parcel Monkey Team