Customer Reviews For EMS Parcel Post
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By Abdulla Bubshait on 02/21/25
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100% Satisfied
By Val on 02/20/25
Shipped from Miami to Tarragona Spain. No headaches, no hassle, no problems!! Highly recommend this shipping provider!
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By Jill G. on 02/18/25
Simple, excellent and arrived on time.
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Package is lost due to lack of help for international shipping.
By AC on 02/18/25
When I sent questions regarding customs and duties, I never received a reply. I did my best to identify the contents and shipped. Now it's been almost 2 months and it still has not arrived. Parcel Monkey gave me an incorrect tracking number that doesn't authenticate with that nation's postal service. Seems the package is lost... Terrible experience.
Agent replied on 02/18/25
Kindly note we have provided the necessary details like EMS tracking ref# EH103738932JE and it has been hold by Poland customs and requested the receiver to pay duty & charges, but they did not pay the charges.
We have tried but no response from receiver. We also requested you to check with receiver for make a payment. Kindly do the needful. -
Lost parcels and refuse to pay out insurance claim - AVOID!
By Matt Nolan on 02/18/25
Lost 4 parcels and are trying their hardest to avoid paying out the insurance. Worst shipping service EVER. I have been talking to them for 2 whole years and they just keep kicking the can down the line. They lie about the parcels being delivered. I have screenshots of the chats where they say that the parcels were returned to sender. Though they didn't arrive there either.
Agent replied on 02/18/25
Kindly note that all bookings were shipped and delivered in the year of 2022.
We have provided details already in 2022. Currently we unable to track & trace all the information since its only valid 6 months.