Customer Reviews For EMS Parcel Post

Worst shipping company ever

By Marcela Kasakova on 11/10/22

1st and last time I'm using this carrier.The shipping cost was cheaper than USPS, BUT this is what I was thinking to use to ship a package to my mom to Slovakia. It has just clouting/shoes for her and for a baby that should be born soon. The Value was around 255.00 which I understand there will be customs fee. The whole problem is that company didn't tell me that they will repack and re-label my package so I ended up with a package that got stuck in customs for almost 2WEEKS of calling EVERY single day to figure out what is wrong. Why because now it showed that it was shipped from a company and not from an individual. So the customs fee are higher then from a person. 20%!!! seriously!! I did contact customer service from parcel monkey and they just said it's not our fault. Explained everything to them they said they will look at it. Was waiting too long since 09/06 no answer.EXTRA 100.00 Euros for all stuff that was in the package.

By Erlon Araujo on 11/08/22

Package is lost, no one can let me know, what to do next!

By Mojgan Jamshidi on 11/01/22

By Verified Customer on 11/01/22

By young,kwon on 10/30/22

fast